Lesson plan

Moraph Certified Healthcare Specialist: certification training

Prepare for the Moraph Certified Healthcare Specialist exam with condensed reviews of all seven required healthcare courses, worked scenarios, knowledge checks and a practice exam.

Back to the course

Product: Moraph account
Level: Practitioner
For: Users, Administrators, Implementation partners
Total time: 1 hr 34 min
Lessons: 15 in 5 modules
Assessments: 4

Course objectives

Explain what the Moraph Certified Healthcare Specialist certification covers and how its adaptive exam routes and scores you
Build a study plan that maps each of the seven required courses to the topics the exam draws on
Recall the key records, rules and decisions in credentialing, prior authorization and research products, and avoid their common traps
Apply the workflows and boundaries of the hospital operations and clinical quality products to realistic situations
Route patient data, agreement, access and interface questions to the right owner, and choose a severity from the impact
Test your readiness with knowledge checks and a practice exam that mixes easy, medium and hard questions

Before the course

A free Moraph account
Completion of, or familiarity with, the seven required courses for the certification

Module 1: The certification and the exam (15 min)

Lesson	Type and time	Learners will be able to	Activity and assessment
What the certification covers and who it's for	Reading 5 min	Describe who the Moraph Certified Healthcare Specialist certification is for and what it shows Name the seven required courses and the products each one covers Recognize the principles that run through every course and that the exam tests again and again	Reading
How the adaptive exam works and is scored	Reading 5 min	Explain how the exam routes you between easy, medium and hard sections Work out a score from points, using the all-medium exam as the baseline Explain why the number of correct answers doesn't decide a pass on its own	Reading
Planning your preparation and exam day	Reading 5 min	Build a study plan that maps each required course to the topics the exam draws on Use knowledge checks and the practice exam to target your weakest courses Apply a simple strategy for reading and answering questions on exam day	Reading

Module 2: Review: credentialing, patient access and research (21 min)

Lesson	Type and time	Learners will be able to	Activity and assessment
Review: credentialing and privileging	Reading 5 min	Recall the portal's record types, file stages and the segregation of duties between roles Apply the rules for verifications, exclusion matches, NPDB results and file completeness Choose the right report or record for monitoring, reappointment and survey questions	Reading
Review: referral and prior authorization	Reading 5 min	Recall the Gateway's records, roles and where it sits between your EHR and payers Decide the next step for each eligibility result and payer rule answer Tell a rejection from a denial and follow pends, approvals and denials to the right outcome	Reading
Review: research, medical education and oncology	Reading 5 min	Recall who decides eligibility, adverse events and consent completion in trial recruitment Apply versioning, matching and two-person approval rules in research finance Recall the readiness, confirmation and separation rules for tumor boards, work hours and payer contracts	Reading
Knowledge check: credentialing, patient access and research	Assessment 6 min	Check your recall of the key rules in credentialing, prior authorization and research products Check your judgment about who records and who decides in each product	6 questions · pass mark 70% · unlimited attempts

Module 3: Review: hospital operations and clinical quality (16 min)

Lesson	Type and time	Learners will be able to	Activity and assessment
Review: hospital operations and capacity	Reading 5 min	Recall what each of the six hospital operations products shows and which decisions stay with people Apply the rules for thresholds, surge levels, activations, block release, call schedules, EVV and telehealth readiness Route problems to Moraph Support, your own teams or the right vendor or agency	Reading
Review: clinical quality and patient safety	Reading 5 min	Recall the workflows and approvals in safety event reporting, stewardship and diversion review Apply the rules for exposure decisions, recalls, excursions and transfusion reactions Separate what each product prepares from the decisions and external reports your staff make	Reading
Knowledge check: hospital operations and clinical quality	Assessment 6 min	Check your recall of the key rules in the hospital operations and clinical quality products Check your judgment about where each product stops and people's decisions begin	6 questions · pass mark 70% · unlimited attempts

Module 4: Review: patient data and interoperability (22 min)

Lesson	Type and time	Learners will be able to	Activity and assessment
Review: protecting patient data with managed platforms	Reading 5 min	Recall how responsibility and BAA coverage split between the vendor, Moraph and your organization Route access, sign-on, network, device and messaging decisions to the right approver Separate the evidence Moraph provides from the findings, sanctions and breach decisions your staff make	Reading
Review: healthcare interoperability	Reading 5 min	Recall which standard each healthcare product uses and what a complete interface specification contains Apply the release, reprocessing and message content rules to realistic requests Find where a flow stopped, route it to its owner and choose a severity from the impact	Reading
Practical: route a busy Monday	Practical exercise 6 min	Decide the owner, first action and approvals for problems that cross several products and services Separate what Moraph does from the decisions your organization makes, and choose severities from impact	Practical exercise with a checklist
Knowledge check: patient data and interoperability	Assessment 6 min	Check your recall of shared responsibility, agreements and approvers across the managed platforms Check your judgment on releasing, operating and troubleshooting healthcare data flows	6 questions · pass mark 70% · unlimited attempts

Module 5: Practice exam (20 min)

Lesson	Type and time	Learners will be able to	Activity and assessment
Practice exam	Assessment 20 min	Test your readiness across all seven required courses with a mix of easy, medium and hard questions Use the topic of each question you miss to decide which source lessons to revisit	20 of 40 questions · pass mark 80% · unlimited attempts

Completing the course

Every lesson must be completed: reading lessons are marked complete by the learner, exercises when every checklist item is confirmed, and assessments only when passed. Completing the course issues a certificate of completion with a verification code.