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Lesson plan

Reading the Moraph status page

Use status.moraph.com to check service health, follow incidents and planned maintenance, and get updates by email, feed or calendar.

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Product
Moraph Status
Level
Foundation
For
Users, Administrators, Implementation partners, Support teams
Total time
34 min
Lessons
5 in 2 modules
Assessments
1

Course objectives

  1. Read the overall state and each service's state on the status page
  2. Follow an incident through its stages and find past incidents
  3. Find planned maintenance and add it to your calendar
  4. Subscribe to the updates that matter to you, and unsubscribe
  5. Decide when to follow an incident and when to raise a support ticket

Before the course

  • None. The status page is public; you don't need an account.

Module 1: The status page (12 min)

LessonType and timeLearners will be able toActivity and assessment
Reading the pageReading
6 min		See the lessonReading
Incidents and maintenanceReading
6 min		See the lessonReading

Module 2: Staying informed (22 min)

LessonType and timeLearners will be able toActivity and assessment
Getting updates, and when to raise a ticketReading
6 min		See the lessonReading
Practical: set up your updatesPractical exercise
8 min		See the lessonPractical exercise with a checklist
Check your understandingAssessment
8 min		See the lesson7 questions · pass mark 80% · 3 attempts

Completing the course

Every lesson must be completed: reading lessons are marked complete by the learner, exercises when every checklist item is confirmed, and assessments only when passed. Completing the course issues a certificate of completion with a verification code.