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Lesson plan

Administering Moraph software products

Set up and look after a Moraph product workspace safely, from record types, stages and roles to access reviews, Work API keys, change control and go-live.

Back to the course
Product
Moraph Apps and the Work API
Level
Practitioner
For
Administrators
Total time
2 hr 36 min
Lessons
14 in 3 modules
Assessments
4

Course objectives

  1. Configure record types, fields, workflow stages and allowed moves without breaking references or integrations
  2. Explain how organization access, product roles and product-specific roles fit together
  3. Apply separation of duties to approvals, configuration and integration keys
  4. Run a product access review and keep a record of it
  5. Use Activity and the audit trail to answer who changed what and when
  6. Create, scope, rotate and revoke Work API keys and handle reports and exports responsibly
  7. Plan configuration changes and judge whether a product is ready to go live

Before the course

  • The Product administrator role on at least one Moraph product in Moraph Apps, or the prospect of getting it
  • Familiarity with records, tasks, stages and views in Moraph Apps
  • Access to your organization's change and access policies, so you can compare them with what the course describes

Module 1: Setting up the workspace (40 min)

LessonType and timeLearners will be able toActivity and assessment
The product administrator's jobReading
9 min
  • Describe what a product administrator can do that a user or viewer can't
  • Tell apart what is managed in a product's Settings and what is managed in the Moraph Portal
  • Explain why every Settings change needs care before you save it
Reading
Record types and fieldsReading
11 min
  • Decide when a new record type is justified and choose a lasting reference prefix
  • Add fields of the right type with keys that will stay stable
  • Change, archive and restore fields without losing data or breaking integrations
Reading
Workflow stages and allowed movesReading
12 min
  • Design a set of stages with the right category for each
  • Use the Allowed moves grid to make the workflow follow your procedure
  • Archive a stage safely and predict the effect of workflow changes on integrations
Reading
Module 1 knowledge checkAssessment
8 min
  • Check your understanding of product roles, record types, fields, stages and allowed moves
5 questions · pass mark 70% · unlimited attempts

Module 2: Access and accountability (54 min)

LessonType and timeLearners will be able toActivity and assessment
Roles, permissions and separation of dutiesReading
12 min
  • Explain the three layers of access in a Moraph product
  • Apply least privilege when choosing product roles and business roles
  • Identify combinations of access that break separation of duties, and fix them
Reading
Running an access reviewReading
10 min
  • Gather the information an access review needs from Settings, the Moraph Portal and the product
  • Run a review with the people who can confirm each person's need for access
  • Remove unneeded access through the right people and keep a record for auditors
Reading
Activity and the audit trailReading
9 min
  • Use a product's Activity to find who changed what and when
  • Trace a change made through the Work API back to its key
  • Know what Activity doesn't show, and where to look instead
Reading
Practical: review a product's access on paperPractical exercise
15 min
  • Apply least privilege and separation of duties to a realistic list of people and keys
  • Decide who must act on each finding, and in what order
Practical exercise with a checklist
Module 2 knowledge checkAssessment
8 min
  • Check your understanding of roles, separation of duties, access reviews and Activity
5 questions · pass mark 70% · unlimited attempts

Module 3: Change, data and go-live (1 hr 2 min)

LessonType and timeLearners will be able toActivity and assessment
Managing Work API keysReading
11 min
  • Create a Work API key with the minimum scopes and a sensible expiry
  • Rotate a key without interrupting an integration, and revoke one that is exposed
  • Explain what ties a key to its owner and how to avoid unplanned revocation
Reading
Reports, exports and shared viewsReading
10 min
  • Choose between a shared view, a product report and the Work API for a reporting need
  • Share views that help teams without exposing more than intended
  • Handle exports and scheduled reports as data leaving the product
Reading
Change control and go-live readinessReading
13 min
  • Take a configuration change from request to verification with a record of each step
  • Tell apart changes you make in Settings and changes Moraph makes on your behalf
  • Judge whether a product is ready to go live, using a readiness checklist
Reading
Module 3 knowledge checkAssessment
8 min
  • Check your understanding of Work API keys, reporting, exports, change control and go-live readiness
5 questions · pass mark 70% · unlimited attempts
Final assessmentAssessment
20 min
  • Show that you can administer a Moraph product workspace safely, from configuration to go-live
12 of 18 questions · pass mark 80% · 3 attempts

Completing the course

Every lesson must be completed: reading lessons are marked complete by the learner, exercises when every checklist item is confirmed, and assessments only when passed. Completing the course issues a certificate of completion with a verification code.