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Practitioner certification

Moraph Certified Administrator

Shows you can run Moraph for an organization: people and access in the Portal, product workspaces and settings, managed platform services and first-line support.

Practitioner4 courses + examValid for 24 monthsFor Administrators

About this certification

For the administrators and super-users who run Moraph inside an organization. It covers the Moraph Portal, configuring and governing Moraph software products, working with Moraph on managed platforms, and triaging problems before they become tickets.

To earn it, complete the required courses, then pass the certification exam. The exam draws its questions from across those courses, so review them before you start.

Prepare for the exam: the certification training course (about 90 minutes) reviews what the exam covers, explains how the adaptive exam works and is scored, and ends with a practice exam that doesn't count towards the certification.

Skills it validates

  • Portal administration
  • Workspace configuration
  • Roles and access reviews
  • Managed platform governance
  • Support triage

Step 1: complete the required courses

  1. 1Moraph Portal for administratorsPractitioner1 hr 5 min
  2. 2Administering Moraph software productsPractitioner2 hr 36 min
  3. 3Working with Moraph managed platformsPractitioner2 hr 24 min
  4. 4Supporting Moraph products: triage, severity and troubleshootingPractitioner2 hr 14 min

Step 2: pass the certification exam

  • An adaptive exam: 30 questions in 3 sections, drawn from a bank of 474. Each section gets harder if you did well in the one before, or easier if you didn’t, and harder questions are worth more.
  • A retake doesn’t repeat questions you have already answered until you have seen the whole bank, and it leans towards the courses you found hardest.
  • Pass mark: 80%. Attempts: 3. If you use them all, Moraph’s Academy team can grant another after you have reviewed the material.
  • Taken online, without a proctor, when you are ready. The exam opens once every required course is complete.

Step 3: share and renew

Your credential has a code (MC-XXXX-XXXX) anyone can check at academy.moraph.com/verify, a printable credential and a badge you can add to your profile. It is valid for 24 months. From 90 days before it expires, you can renew it by passing the exam again.

What a Moraph certification means

A Moraph certification shows that the holder completed the required Moraph Academy courses and passed the certification exam, taken online without a proctor, on the date shown, and that it is current until its expiry date. It is not a professional license or accreditation, and it does not authorize anyone to configure, operate, resell or support Moraph products on Moraph’s or anyone else’s behalf.